{"id":806,"date":"2026-08-15T14:13:59","date_gmt":"2026-08-15T14:13:59","guid":{"rendered":"https:\/\/sneakerhead.vacoflow.pl\/faq\/"},"modified":"2026-08-15T14:55:09","modified_gmt":"2026-08-15T14:55:09","slug":"czesto-zadawane-pytania","status":"publish","type":"page","link":"https:\/\/www.sneakerhead.eu\/pl\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"sh-faq-page\">\n\t<header class=\"sh-faq-head\">\n\t\t<h1>FAQ<\/h1>\n\t\t<p data-no-translation>Odpowiedzi o piel\u0119gnacji sneakers\u00f3w, dostawie i zwrotach.<\/p>\n\t<\/header>\n\t<div class=\"sh-faq-layout\">\n\t\t<nav class=\"sh-faq-groups\" aria-labelledby=\"sh-faq-jump\" data-no-translation>\n\t\t\t<h2 id=\"sh-faq-jump\">Przejd\u017a do<\/h2>\n\t\t\t<ul>\n\t\t\t\t\t\t\t\t\t<li><a href=\"#pielegnacja\"><span>Piel\u0119gnacja<\/span><span class=\"sh-faq-count\"><span class=\"screen-reader-text\">Pyta\u0144: <\/span>5<\/span><\/a><\/li>\n\t\t\t\t\t\t\t\t\t<li><a href=\"#dostawa\"><span>Dostawa<\/span><span class=\"sh-faq-count\"><span class=\"screen-reader-text\">Pyta\u0144: <\/span>3<\/span><\/a><\/li>\n\t\t\t\t\t\t\t\t\t<li><a href=\"#zwroty\"><span>Zwroty i reklamacje<\/span><span class=\"sh-faq-count\"><span class=\"screen-reader-text\">Pyta\u0144: <\/span>2<\/span><\/a><\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/nav>\n\t\t<div class=\"sh-faq-sections\">\n\t\t\t\t\t\t\t<section class=\"sh-faq-group\" aria-labelledby=\"pielegnacja\">\n\t\t\t\t\t<h2 id=\"pielegnacja\" tabindex=\"-1\" data-no-translation>Piel\u0119gnacja<\/h2>\n\t\t\t\t\t\t<div class=\"sh-faq-list\">\n\t\t\t\t\t<details class=\"sh-faq-item\" id=\"q-cleaning\" open>\n\t\t\t\t<summary>\n\t\t\t\t\t<span>Jak cz\u0119sto powinienem czy\u015bci\u0107 swoje sneakersy?<\/span>\n\t\t\t\t\t<svg class=\"sh-faq-toggle\" viewbox=\"0 0 24 24\" width=\"22\" height=\"22\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\"><path d=\"M5 12h14\"\/><path class=\"sh-faq-toggle-vertical\" d=\"M12 5v14\"\/><\/svg>\n\t\t\t\t<\/summary>\n\t\t\t\t<div class=\"sh-faq-answer\">\n\t\t\t\t\t<p>Czy\u015b\u0107 sneakersy, gdy s\u0105 widocznie zabrudzone lub po intensywnym u\u017cytkowaniu. Dopasuj cz\u0119stotliwo\u015b\u0107 do materia\u0142u obuwia i sposobu u\u017cytkowania oraz post\u0119puj zgodnie z instrukcj\u0105 wybranego produktu do piel\u0119gnacji.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t\t\t\t<details class=\"sh-faq-item\" id=\"q-materials\">\n\t\t\t\t<summary>\n\t\t\t\t\t<span>Czy produkty Sneakerhead s\u0105 bezpieczne dla wszystkich materia\u0142\u00f3w?<\/span>\n\t\t\t\t\t<svg class=\"sh-faq-toggle\" viewbox=\"0 0 24 24\" width=\"22\" height=\"22\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\"><path d=\"M5 12h14\"\/><path class=\"sh-faq-toggle-vertical\" d=\"M12 5v14\"\/><\/svg>\n\t\t\t\t<\/summary>\n\t\t\t\t<div class=\"sh-faq-answer\">\n\t\t\t\t\t<p>Nie ka\u017cdy produkt jest odpowiedni do ka\u017cdego materia\u0142u. Sprawd\u017a opis produktu i zalecenia dotycz\u0105ce piel\u0119gnacji obuwia, a przed u\u017cyciem wykonaj pr\u00f3b\u0119 na niewidocznym fragmencie powierzchni.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t\t\t\t<details class=\"sh-faq-item\" id=\"q-active-foam\">\n\t\t\t\t<summary>\n\t\t\t\t\t<span>Jak dzia\u0142a pianka Active Foam?<\/span>\n\t\t\t\t\t<svg class=\"sh-faq-toggle\" viewbox=\"0 0 24 24\" width=\"22\" height=\"22\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\"><path d=\"M5 12h14\"\/><path class=\"sh-faq-toggle-vertical\" d=\"M12 5v14\"\/><\/svg>\n\t\t\t\t<\/summary>\n\t\t\t\t<div class=\"sh-faq-answer\">\n\t\t\t\t\t<p>Active Foam zmienia kolor z niebieskiego na bia\u0142y podczas dzia\u0142ania, co wed\u0142ug aktualnego opisu produktu oznacza pe\u0142n\u0105 aktywacj\u0119. Poczekaj, a\u017c piana stanie si\u0119 bia\u0142a, wyczy\u015b\u0107 powierzchni\u0119 zintegrowan\u0105 szczoteczk\u0105 i usu\u0144 nadmiar piany wilgotn\u0105 \u015bciereczk\u0105. W razie potrzeby powt\u00f3rz czynno\u015b\u0107.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t\t\t\t<details class=\"sh-faq-item\" id=\"q-deodorisers\">\n\t\t\t\t<summary>\n\t\t\t\t\t<span>Czy dezodoranty Sneakerhead naprawd\u0119 usuwaj\u0105 nieprzyjemne zapachy?<\/span>\n\t\t\t\t\t<svg class=\"sh-faq-toggle\" viewbox=\"0 0 24 24\" width=\"22\" height=\"22\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\"><path d=\"M5 12h14\"\/><path class=\"sh-faq-toggle-vertical\" d=\"M12 5v14\"\/><\/svg>\n\t\t\t\t<\/summary>\n\t\t\t\t<div class=\"sh-faq-answer\">\n\t\t\t\t\t<p>Zgodnie z aktualnym opisem produktu DEO 360\u00b0 neutralizuje nieprzyjemne zapachy i pozostawia d\u0142ugotrwa\u0142y, \u015bwie\u017cy zapach. Dysza 360\u00b0 rozprowadza preparat we wn\u0119trzu obuwia; po aplikacji pozostaw buty do wyschni\u0119cia przed ponownym za\u0142o\u017ceniem.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t\t\t\t<details class=\"sh-faq-item\" id=\"q-storage\">\n\t\t\t\t<summary>\n\t\t\t\t\t<span>Jak przechowywa\u0107 produkty do piel\u0119gnacji sneakers\u00f3w?<\/span>\n\t\t\t\t\t<svg class=\"sh-faq-toggle\" viewbox=\"0 0 24 24\" width=\"22\" height=\"22\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\"><path d=\"M5 12h14\"\/><path class=\"sh-faq-toggle-vertical\" d=\"M12 5v14\"\/><\/svg>\n\t\t\t\t<\/summary>\n\t\t\t\t<div class=\"sh-faq-answer\">\n\t\t\t\t\t<p>Wymagania dotycz\u0105ce przechowywania r\u00f3\u017cni\u0105 si\u0119 w zale\u017cno\u015bci od produktu. Post\u0119puj zgodnie z etykiet\u0105 i instrukcj\u0105 produktu, zabezpiecz opakowanie po u\u017cyciu i przechowuj produkt poza zasi\u0119giem dzieci, je\u015bli wymaga tego etykieta.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t\t<\/div>\n\t\t\t\t\t<\/section>\n\t\t\t\t\t\t\t<section class=\"sh-faq-group\" aria-labelledby=\"dostawa\">\n\t\t\t\t\t<h2 id=\"dostawa\" tabindex=\"-1\" data-no-translation>Dostawa<\/h2>\n\t\t\t\t\t\t<div class=\"sh-faq-list\">\n\t\t\t\t\t<details class=\"sh-faq-item\" id=\"q-destinations\" open>\n\t\t\t\t<summary>\n\t\t\t\t\t<span>Where do you deliver?<\/span>\n\t\t\t\t\t<svg class=\"sh-faq-toggle\" viewbox=\"0 0 24 24\" width=\"22\" height=\"22\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\"><path d=\"M5 12h14\"\/><path class=\"sh-faq-toggle-vertical\" d=\"M12 5v14\"\/><\/svg>\n\t\t\t\t<\/summary>\n\t\t\t\t<div class=\"sh-faq-answer\">\n\t\t\t\t\t<p>We deliver in Poland, Germany, Czechia, Slovakia and Romania. We do not accept orders to other destinations.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t\t\t\t<details class=\"sh-faq-item\" id=\"q-cost\">\n\t\t\t\t<summary>\n\t\t\t\t\t<span>How much does delivery cost?<\/span>\n\t\t\t\t\t<svg class=\"sh-faq-toggle\" viewbox=\"0 0 24 24\" width=\"22\" height=\"22\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\"><path d=\"M5 12h14\"\/><path class=\"sh-faq-toggle-vertical\" d=\"M12 5v14\"\/><\/svg>\n\t\t\t\t<\/summary>\n\t\t\t\t<div class=\"sh-faq-answer\">\n\t\t\t\t\t<p>Delivery in Poland costs PLN 9.99 and is free from PLN 49. Delivery costs EUR 4.95 to Czechia, Slovakia and Romania, and EUR 6.95 to Germany. Delivery is free from EUR 25 to every supported EUR destination. The exact method and price appear at checkout.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t\t\t\t<details class=\"sh-faq-item\" id=\"q-dispatch\">\n\t\t\t\t<summary>\n\t\t\t\t\t<span>When will my order be sent?<\/span>\n\t\t\t\t\t<svg class=\"sh-faq-toggle\" viewbox=\"0 0 24 24\" width=\"22\" height=\"22\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\"><path d=\"M5 12h14\"\/><path class=\"sh-faq-toggle-vertical\" d=\"M12 5v14\"\/><\/svg>\n\t\t\t\t<\/summary>\n\t\t\t\t<div class=\"sh-faq-answer\">\n\t\t\t\t\t<p>We normally dispatch orders within 1\u20132 business days. Carrier transit time starts after dispatch and varies by destination. We send tracking details when the parcel is handed to the carrier.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t\t<\/div>\n\t\t\t\t\t<\/section>\n\t\t\t\t\t\t\t<section class=\"sh-faq-group\" aria-labelledby=\"zwroty\">\n\t\t\t\t\t<h2 id=\"zwroty\" tabindex=\"-1\" data-no-translation>Zwroty i reklamacje<\/h2>\n\t\t\t\t\t\t<div class=\"sh-faq-list\">\n\t\t\t\t\t<details class=\"sh-faq-item\" id=\"q-return\" open>\n\t\t\t\t<summary>\n\t\t\t\t\t<span>How do I return an order?<\/span>\n\t\t\t\t\t<svg class=\"sh-faq-toggle\" viewbox=\"0 0 24 24\" width=\"22\" height=\"22\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\"><path d=\"M5 12h14\"\/><path class=\"sh-faq-toggle-vertical\" d=\"M12 5v14\"\/><\/svg>\n\t\t\t\t<\/summary>\n\t\t\t\t<div class=\"sh-faq-answer\">\n\t\t\t\t\t<p>Tell us at <a href=\"mailto:hello@sneakerhead.eu\">hello@sneakerhead.eu<\/a> within 14 days after receiving the goods, then send them back within the next 14 days. You may use the model form on the <a href=\"https:\/\/www.sneakerhead.eu\/pl\/dostawa-i-zwroty\/\">Dostawa i zwroty<\/a> page. You pay the direct return cost unless the return concerns goods that do not conform to the contract. Szczeg\u00f3\u0142y opisuje <a href=\"https:\/\/www.sneakerhead.eu\/pl\/regulamin\/\">regulamin<\/a>.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t\t\t\t<details class=\"sh-faq-item\" id=\"q-complaint\">\n\t\t\t\t<summary>\n\t\t\t\t\t<span>What if my order is damaged, incorrect or faulty?<\/span>\n\t\t\t\t\t<svg class=\"sh-faq-toggle\" viewbox=\"0 0 24 24\" width=\"22\" height=\"22\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\"><path d=\"M5 12h14\"\/><path class=\"sh-faq-toggle-vertical\" d=\"M12 5v14\"\/><\/svg>\n\t\t\t\t<\/summary>\n\t\t\t\t<div class=\"sh-faq-answer\">\n\t\t\t\t\t<p>E-mail <a href=\"mailto:hello@sneakerhead.eu\">hello@sneakerhead.eu<\/a> with your order number, a description and, if useful, photos. This is a complaint about conformity, not a no-fault return. We answer consumer complaints within 14 days and cover the necessary costs of bringing non-conforming goods into conformity.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t\t<\/div>\n\t\t\t\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"sh-faq-trust\" aria-label=\"Dostawa i zwroty\">\n\t\t<ul>\n\t\t\t<li>Wysy\u0142ka w 1\u20132 dni robocze<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\tFree shipping from 49\u00a0z\u0142\t\t\t\t<\/li>\n\t\t\t\t\t\t<li>14 dni na zwrot<\/li>\n\t\t\t\t\t\t\t<li>P\u0142atno\u015b\u0107 online przez Tpay \u00b7 P\u0142atno\u015b\u0107 online BLIK<\/li>\n\t\t\t\t\t<\/ul>\n\t<\/div>\n\t\t<section class=\"sh-faq-help\" aria-labelledby=\"sh-faq-help-title\" data-no-translation>\n\t\t<div>\n\t\t\t<h2 id=\"sh-faq-help-title\">Nie ma tu Twojego pytania?<\/h2>\n\t\t\t<p>Napisz do nas na <a href=\"mailto:hello@sneakerhead.eu\">hello@sneakerhead.eu<\/a>.<\/p>\n\t\t<\/div>\n\t\t<div class=\"sh-faq-actions\">\n\t\t\t<a class=\"sh-btn sh-btn-primary\" href=\"mailto:hello@sneakerhead.eu\">Napisz do nas<\/a>\n\t\t\t<a class=\"sh-btn sh-btn-ghost\" href=\"https:\/\/www.sneakerhead.eu\/pl\/kontakt\/\">Kontakt<\/a>\n\t\t<\/div>\n\t<\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-806","page","type-page","status-publish","hentry"],"acf":[],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"","author_link":"https:\/\/www.sneakerhead.eu\/pl\/author\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/www.sneakerhead.eu\/pl\/wp-json\/wp\/v2\/pages\/806","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sneakerhead.eu\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sneakerhead.eu\/pl\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sneakerhead.eu\/pl\/wp-json\/wp\/v2\/comments?post=806"}],"version-history":[{"count":0,"href":"https:\/\/www.sneakerhead.eu\/pl\/wp-json\/wp\/v2\/pages\/806\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.sneakerhead.eu\/pl\/wp-json\/wp\/v2\/media?parent=806"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}